We work closely with customers to find realistic and affordable repayment plans based on their individual circumstances. Learn more

Who we are

Arrow Global is a leading debt purchaser. We purchase customer accounts from a range of finance businesses, including retail banks, credit card and telecommunications companies. Learn more

Our commitment to customers

We aim to treat customers fairly at all times.  Find out more about how we aim to work with you.

Customer toolbox

We understand that customers find themselves in debt for a variety of reasons. Our goal is to work with each customer to find a solution suited to each individual's circumstances. Click here for tools you may find useful.


I think I’ve overpaid, how do I get a refund?

If you think you've repaid too much and need to claim a refund, please speak to the agency managing your account. A customer services representative will be able to review your account and issue a refund if you've overpaid.

Faq Faq