Leading European debt purchaser Arrow Global was named Debt Purchaser of the Year by a panel of industry leaders at the annual Credit Today Debt Collection Awards held in Manchester, England last night.
Now in its fifth year, this is the only awards scheme in the United Kingdom aimed at celebrating the achievements of professionals working in debt purchase and collection.
The awards are judged by a panel of industry experts. Entrants for the Debt Purchaser of the Year category are assessed based on evidence of success, including: excellent financial results, innovation, contribution by the company to the cause of better business and credit practices externally, customer / client satisfaction, a responsible approach to debt management, adherence to regulatory best practice and guidelines, good management and HR practices, employee development and commitment to training, and technical, process and systems performance.
Thus far in 2011, Manchester-based Arrow Global has completed 12 transactions - a number of which were industry landmarks - involving over £2.5 billion face value of assets.
Tom Drury, Chief Executive of Arrow Global, who accepted the award, said: "Winning this prestigious award is a testament to the team's hard work and our successful business model, which has generated consistent performance and buy-in from our partners. With our strong funding position and an ever-increasing volume of assets coming to market, we are in a strong position to build on recent successes and proactively pursue market opportunities. This is a fitting way to mark what has been a year of extraordinary growth for the business. We are extremely proud of everything we have achieved, and look forward to a bright future for the business."
Note to editors:
Arrow Global is a leading provider of debt purchase and receivables management solutions to mainstream creditors in the United Kingdom and Europe.
Arrow Global's portfolio consists of a broad array of consumer and commercial credit, including credit card, personal loan, retail, motor, mortgage, telecommunication and utility receivables. Currently, 85% of Arrow Global's assets are in the United Kingdom and 15% are in Continental Europe. With over 3 million customer accounts and more than £6 billion under management, Arrow Global continues to forge lasting relationships with major European creditors.
Arrow Global combines proprietary analytical and data management capabilities with bespoke systems and processes with the goal of facilitating personalised account management and adherence to regulatory and compliance requirements throughout the recovery process. Consequently, Arrow Global has established a successful track record and reputational integrity.
Arrow Global is majority owned by the RBS Special Opportunities Fund, which has extensive experience investing in UK financial services.