Arrow Global's founder, Zachary Lewy, and Chief Executive Officer, Tom Drury, have been named as winners in Ernst & Young's Entrepreneur Of The Year awards. They won the Business and Products category for their roles in growing the Manchester-based business.
Arrow Global was selected from 48 entrepreneurs in 11 categories from across the North West, Yorkshire and North East.
Over the past 12 months Arrow Global has enhanced its customer offer by working with debt charities to help people in financial difficulty to get the support that they need.
The company has also developed an innovative tool with Experian which is helping it to better understand customers and build on Arrow Global's commitment to the Financial Conduct Authority's 'Treating Customers Fairly' principles. The tool improves data accuracy, recognises and honours existing relationships between customers and third parties, and improves the overall customer experience.
Tom Drury, Arrow Global's Chief Executive Officer said, "We are delighted that our business has been recognised in these prestigious awards. This is further endorsement of our sophisticated data-driven approach which supports better outcomes for customers."
The Ernst & Young Entrepreneur of the Year award is considered the world's most prestigious business award and is held in more than 140 cities and in more than 50 countries world wide. The award covers 94% of the global economy and is continuing to grow.
All Northern winners will go on to represent the region at the UK finals in October 2013, and have a chance to compete at Ernst & Young's World Entrepreneur of the Year in Monaco next year.
Notes to editors:
Arrow Global is one of the largest and fastest growing providers of debt purchase and receivables management solutions in the United Kingdom and Portugal. We purchase defaulted consumer credit from major creditors. This includes credit card, personal loan, retail, motor, mortgage, telecommunication and utility receivables. As at 31 March 2013, we have over 5 million owned customer accounts and £8 billion under management, including £6.6 billion of purchased assets.
Our data driven, compliance focused and customer centric business model offers a tailored approach for creditors and customers alike. We combine analytical and data management capabilities with bespoke systems and processes with the goal of facilitating personalised account management and adherence to regulatory and compliance requirements.
We are committed to facilitating positive outcomes, and strongly believe what is good for the customer is also good for business.